Jules Butler
Theatre Management
Education & Production
House Management
VIP & Special Events - Photography
Writing - Costumes - Design Ticketing - Marketing
Stage & Production Management
Phone: (949) 466-9139
Email: Jules.Butler@me.com
Location: Laguna Beach, CA
Hello!
I have always been passionate about the pagentry of events and the stories they tell. I love attending theatre performances, dance shows, concerts, sporting events, conventions and fairs. With almost 20 years experience working in the Live Events & Performing Arts space, I have worked in many roles including Front of House, Production, Ticketing, Marketing and Education. I am passionate about live events and creating an experience where patrons feel they are being seen and the specific needs of the event are being met so the attendees can fully enjoy the occasion.
Since 2022 I have had the pleasure of being a House Manager at The Laguna Playhouse, The Chance Theater, and The Irvine Barclay Theater giving me the opportunity to participate in a wide variety of shows. It has been a wonderful experience watching how the different productions go through each stage of the process and come together for opening night. I have loved supporting and developing relationships with the donors, patrons, ushers, actors and staff to insure they had the best experience while at the venue. My personal philosophy is that while you can't make every patron love every show, if you can ensure that they have a good experience while at your venue then you have done your job and they'll want to come back. I have also worked teaching Musical Theater to Elementary and Middle School children and it was extremely rewarding to see the spark of theater get lit in a new generation of performers. I have always enjoyed working with children and have enjoyed the experience of mentoring and encouraging other teachers, as well as connecting with our students.
Prior to the pandemic, I worked for 10 years in the live events industry providing digital marketing services, design and social media management for Performing Arts Centers, Arenas, and College Athletics. In my role I acted as an agency resource for over 100 clients such as The Fox Theater Atlanta, The Long Center, NCB, and Playhouse Square, on a variety of events to help them connect with their fans and increase revenue. I loved being involved with so many types of clients and events, but I have found my true passion lies in being actively involved in the theatre operations, especially during performances and events.
Thank you for your time and consideration, I hope to hear from you soon.
Jules
WORK EXPERIENCE
2024-2026
ASSISTANT HOUSE MANAGER
Event Management
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Manage Day-Of Logistics and Coordination for all parts of the event, including coordinating with box office and production as needed, and sending performance reports
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Customer Service & Client Communications
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Communicate with Clients and coordinate any FOH activations they request
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Serve as the On-site Contact hosting client site-visits, consulting on event layout
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Managing VIP Receptions from 10-150 guests
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Arranging Performer Meet & Greets
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Coordinate with Vendors for catering and equipment drop off, set up and pick-up
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Create Invoices for equipment and consumables
Financial Management
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Manage Reporting for Daily Sales, end of night reconciliations & cash deposits
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Set Up POS System and cash bags for bar & merch
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Created Internal Event Budgets
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Petty Cash Management
Staffing & Workflow
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Staffing Usher & Bartenders (hiring, training, scheduling, promoting
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Payroll for 83 employees
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Implemented Asana for performance information and tracking client communications
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Created Template Emails for client responses
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Redesigned Creative for invoices, lobby signage, employees documentation, training materials
2024-2025
HOUSE MANAGER
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Supervise Performances on 2 stages with overlapping intermissions, coordinating with the Stage Managers to manage preshow & intermission start times
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Handle any patron issues and emergencies
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Resolve any seating issues with Box Office
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Manage Merchandise sales when applicable
2024-2025
MUSICAL THEATER TEACHER
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Responsible for lesson planning, production management, choreography and direction for student performances at 6+ schools at a time
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Provide and/or create costumes, props and sets
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Script writing, review and/or editing
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Classroom management grades TK-8th
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Mentoring other teachers
2022-2024
HOUSE MANAGER
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Supervised all performances with up to 380 patrons: managing performance timing, resolving seating issues, responding to patron complaints, bar recconcilliations and end of day reporting for executive staff
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Supported special events including Opening Night receptions, VIP events for donors, and staff events including set up, tear down and purchasing
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Implemented an Usher Appreciation event
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Supervised Bar with concessions managing inventory and purchasing
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Oversaw volunteer usher and staff training and scheduling
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Assisted with Company Mangement resonsibilities
2020-2022
2010-2020
INSTRUCTIONAL DESIGN MANAGER
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Set up and Designed Online Courses & Quizes
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Edvance360, Storyline 3
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Coordinated translations of materials in multiple languages
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Spanish, Portuguese, Italian, Korean, Russian, and more...
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Video Creation and Graphic Design
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Webinar Support
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Conference support and Creative
CORPORATE, DIGITAL AND SOCIAL MARKETING ROLES
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Launched social media and email management platforms providing on going client support, account management and creative assistance for +35 clients including The Fox Theater Atlanta, The Long Center, NCB and Playhouse Square
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Designed creative and created documentation for clients and corporate communications
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Hosted client visits, planned and coordinated internal company-wide events
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Helped plan and execute the annual client conference including event planning, set up & photography, moderating conference sessions, social media management and promotions,
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Researched, wrote and created corporate blog posts
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Launched digital marketing (retargeting, display, google search and facebook ads) campaigns with on-going management and creative assistance
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Executed client training with 1-1 tutorials, best practice webinars and documentation
2007-2010
BOX OFFICE REP & ASST HOUSE MANAGER
2007-2008
PATRON AND EVENT MANAGEMENT
Performance Management, Planning & Execution, Providing Top Tier Customer Service by Anticipating Patron Needs, Resolving Patron Issues & Conflicts, Bar Management (Cash Bags & Deposits, Reporting, Inventory, Purchasing), Managing ADA Accommodations, Creating Lobby Signage, and Ticketing Platforms (Tessitura, Audience View and Paciolan with Zebra & AV Scanners)
RECEPTIONS & VIP EVENTS
Client Communication & Consulting on Event Planning, Budgeting & Execution, Managing VIP and Donor Guest Service, Vendor Coordination, Event Flow Management, Creating Floral Arrangements, Arranging Themed Decor, Providing Photography
DESIGN
Adobe Suite (Photoshop, InDesign, Illustrator, & Dreamweaver), CANVA, WIX, Wordpress, Survey Monkey Customizations
MANAGEMENT, DOCUMENTATION & WORKFLOW
Google (Docs, Sheets, Slides, Calendar & Classroom + Analytics, Ads & Youtube), Microsoft (Word, Excel, Powerpoint, Outlook), Apple (Sheets, Pages, Keynote), Asana, Slack, Zoom Webinars, Square
PROFICIENCIES
References
Wally Ziegler
Artistic & Audience Services Manager - The Laguna Playhouse
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Phone: (949) 290-4837
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Email: WZiegler@lagunaplayhouse.com
Roger & Ellen Kempler
Usher - Laguna Playhouse & Segerstrom
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Phone: (949) 274-1085
Michelle Bower
Director of Programing - Irvine Barclay Theater *former
Email: Michellemassz@gmail.com
Phone: ((858) 663-8607
Lisa Langham
Vice President Opperations - Paciolan
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Email: llangham@paciolan.com
EDUCATION
2003-2007
EMERSON COLLEGE
Boston, MA
BA Theatre Studies - Management & Marketing
Sigma Pi Theta 2005 - 2007
*President Spring 2007
Rosie's Place Woman's Shelter Volunteer 2006 - 2007
Student Council - 2007
Commencement & Senior Week Committee - 2007
Kasteel Well Semester Abroad - 2005
Asst Stage Manager - Dance Review 2004 & 2005, Carousel 2004
1999-2003
LAGUNA BEACH HIGH SCHOOL
Stage Manager
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Crucible, Comedy of Errors, How to Succeed in Business Without Really Trying, Crimes of the Heart
Assistant Stage Manager/Crew
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Hello Dolly, Damn Yankees, Twelfth Night, Dance Recitals, Nutcracker, NoSquare Theatre Performances including Honk
PHILANTHROPY
2016 Election
Orange County Registrar of Voters
Poll Worker
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Set Up, Opened and Closed Polls, Assisted Voters
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Tallied Votes and Submitted to the Local Collection Center
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Followed Federal Election Guidelines Throughout Process
2008 & 2012 Election
Obama Campaign
Orange County Field Office
Voter Registration
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Helped register voters