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Orchestra Audience
20525651_1748095441872026_22773812047274

Jules Butler​ 

Theatre Management

Education & Production

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House Management - Special Events

Photography - Writing - Costumes Design - Ticketing - Marketing

Stage & Production Management

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Phone:

(949) 466-9139

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Email:

Jules.Butler@me.com

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Location:

Laguna Beach, CA

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Hello!

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I have always been passionate about the pagentry of events and the stories they tell. I love attending theatre performances, dance shows, concerts, sporting events, conventions and fairs.  

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Since 2022 I have had the pleasure of being the House Manager at both The Laguna Playhouse and The Chance Theater, giving me the opportunity to participate in a wide variety of shows.  It has been a wonderful experience watching how the different productions go through each stage of the process and come together for opening night.  I have loved supporting and developing relationships with the donors, patrons, ushers, actors and staff to insure they had the best experience while at the venue.  My personal philosophy is that while you can't make every patron love every show,  if you can ensure that they have a good experience while at your venue then you have done your job and they'll want to come back.  I have also started teaching Musical Theater to Elementary and Middle School children, it has been extremely rewarding to see the spark of theater get lit in a new generation of performers. I have always enjoyed working with children and have enjoyed the experience of mentoring and encouraging other teachers, as well as connecting with our students.

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Prior to the pandemic, I worked for 10 years in the live events industry providing digital marketing services, design and social media management for Performing Arts Centers, Arenas, and College Athletics. In my role I acted as an agency resource for over 100 clients on a variety of events to help them connect with their fans and increase revenue.  I loved being involved with so many types of clients and events, but I have found my true passion lies in being actively involved in the theatre operations, especially during performances and events.

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Thank you for your time, I hope to hear from you soon.

​

Jules

About Me
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WORK
WORK EXPERIENCE
2024-Current
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HOUSE MANAGER 

  • Supervise Performances​ on 2 stages simultaneously with overlapping intermissions

  • Communicate with Stage Manager and Production to manage performance stat times and intermission

  • Handle Patron issues and emergencies

  • Set Up and Support Special Events

  • Set Up and Manage Merchandise when applicable

  • Bartending and Bar Management​

2024-Current
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MUSICAL  THEATER TEACHER

  • Production Management and Direction for Student performances at 6+ schools at a time

  • Costumes, Props and Sets

    • creating and providing items​

    • leading classroom activities for students to help create items for their shows

  • Teaching and Creating Choreography

  • Script Writing, Review and/or Edits

  • Teaching Elements of Theatre and involving students in both the production and performance aspects of theatre

  • Classroom management Grades TK-8th​

  • Mentoring other teachers and providing production support for their performances

2022-2024
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HOUSE MANAGER 

  • Supervised all performances with up to 380 patrons in attendance 

    • ​Offered personalized service to all patrons during Preshow and Intermission 

    • Communicated with the Stage Manager and Production Team about start times 

    • Handled any patron issues and emergencies

    • Assisted VIP Patrons and guests of Promoters and Actors 

    • Coordinated Ushers for each performance and provided training as needed

    • Set up and supported merchandise sales when needed

    • Worked with the box office to resolve any seating issues 

    • Managed reseating of patrons for low attended shows to enhance the patron’s and performer’s experience

    • Maintained 3 Banks and reconciled sales after each performance

    • Wrote a report after each performance for the Executive team and staff 

  • Managed the Bar and Concessions​

    • ​Oversaw Staff training and scheduling​

    • Inventoried Bar and handled purchasing

    • Helped bartend as needed

    • Implemented Themed Cocktails with promotional signage

    • ​​Created training materials and updated documentation

  • Assisted with events for Donors, Patrons and Staff

    • Set up and Tear down of events​

    • Managed food and beverages

    • Purchased all needed items

    • Offered VIP service to all donors and guests

    • Supported Opening Night Reception

      • Coordinated with the Development and Box Office teams 

    • Implemented Usher Appreciation event ​

  • Assisted with Company Managment

    • Arranged meals for Actors and staff

    • Oversaw playhouse housing

    • Managed COVID protocols

2020-2022
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2010-2020
2019-2020

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INSTRUCTIONAL DESIGN MANAGER 

  • Set up and Designed Online Courses & Quizes​​

    • Edvance360, Storyline 3 ​​​

  • Coordinated translations of materials in multiple languages​​

    • Spanish, Portuguese, Italian, Korean, Russian, and more...​

  • Video Creation and Graphic Design

  • Webinar Support

  • Conference support and Creative

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CORPORATE MARKETING 

  • Planned, Wrote and Created Corporate Blog Posts

  • Delivered Design Creative for Paciolan and Clients

  • Supported Corporate Communications​ and Social Media

  • Launched Movable Ink Accounts and Provided Client Support

  • Assisted with Company Events and Client Visits 

  • Helped Plan and Execute the Annual Client Conference

  • Implemented an Internal Conference Referral Contest 

2011-2019

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SOCIAL MEDIA DESIGN & MANAGEMENT + DIGITAL MARKETING

While continuing to support and expand the PACsocial service to +35 clients, I also took on more Digital Marketing work managing campaigns.​

  • Transitioned PacSocial Platforms​​​

    • Buddy Media (Salesforce Marketing Cloud)

    • Google Wildfire

    • Spredfast (Khoros) - added Pages​ tool

  • Digital Marketing

    • Launched Retargeting, Display, Google Search and Facebook Ad Campaigns

    • Delivered On-going Campaign Management

    • Provided Creative Assistance

  • Created Marketing Documentation​​​ for Internal and Client Use

  • PACnet Sessions and Support

    • Event Planning, Set Up and Photography

    • Social Media Management and Promotions

    • Organized and Moderated Conference Sessions

2010-2011

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SOCIAL MEDIA DESIGN & MANAGEMENT

I managed the launch and support of the Paciolan PACsocial service using the Buddy Media (Salesforce Marketing Cloud) platform for +25 clients in performing arts, college athletics, arenas, as well as assisting with NHRA on promotions for multiple races.

  • Client Sales Calls

  • Set up and Launched Client Accounts

  • On-going Account Management

    • Set up Client Campaigns​

      • Consulting on Social Campaigns and Promotions

      • Creative Support & Design

    • On Going Client Training and Support

      • Recurring Upkeep Calls

      • 1-1 Training and Created Documentation​​​

  • ​Best Practice Webinars​

  • Presented and Moderated Annual Client Conference Sessions

2007-2010
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2008-2010

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BOX OFFICE REP & ASST HOUSE MANAGER

  • All Box Office Duties Listed Below

  • Assistant House Manager

    • Coordinated Ushers & Ticket Takers

    • ​Managed Bar &​ Assisted Bartenders

    • Oversaw Patron Entrance & Will Call​

    • Managed Front of House during performances

  • Set up and Managed Opening Night Gala​

2007-2008

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BOX OFFICE REPRESENTATIVE

  • Window and Telephone Ticket Sales

  • Will Call and Front of House at Performances

  • Updated and Managed CRM 

  • Oversaw Subscription Sales and Donations

  • Assisted with Opening Night Gala

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SKILLS
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PATRON AND EVENT MANAGEMENT 

Performance and Team Management, Event Planning and Execution,  Anticipating patron needs and proviting top tier customer service, resolving patron issues and conflicts 

TICKETING

Tessitura Ticketing & Reporting, Zebra Scanner System & Operator Training

ADOBE

Photoshop, InDesign, Rush, Dreamweaver, Illustrator, Spark

DOCUMENTATION

Apple Pages, Numbers & Keynote,

Microsoft Excel, Word & Powerpoint

GOOGLE

Analytics, Search, Ads, GSuite, Hangouts, YouTube

SOCIAL MARKETING

Facebook Ads, Hootsuite, Buffer, Later, Salesforce Marketing Cloud, Spreadfast/Khronos

ADDITIONAL PLATFORMS

Square Purchasing & Reporting, Over, Canva, Wordpress, WIX, Taggbox, ZOOM Webinars, Moveable Ink Email, Slack, Wufoo/Survey Monkey

SKILLS

References

Wally Ziegler

Artistic & Audience Services Manager - The Laguna Playhouse

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Roger & Ellen Kempler

Usher - Laguna Playhouse & Segerstrom

  • Phone: (949) 274-1085

Lisa Langham​

Vice President Opperations - Paciolan

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Portfolio
EDUCATION
2003-2007

EMERSON COLLEGE​

Boston, MA

BA Theatre Studies - Management & Marketing

Sigma Pi Theta 2005 - 2007

  *President Spring 2007
Rosie's Place Woman's Shelter Volunteer 2006 - 2007

Student Council - 2007

Commencement & Senior Week Committee - 2007

Kasteel Well Semester Abroad - 2005

Asst Stage Manager - Dance Review 2004 & 2005, Carousel 2004

1999-2003

LAGUNA BEACH HIGH SCHOOL

Stage Manager

  • Crucible, Comedy of Errors, How to Succeed in Business Without Really Trying, Crimes of the Heart

Assistant Stage Manager/Crew

  • Hello Dolly, Damn Yankees, Twelfth Night, Dance Recitals, Nutcracker, NoSquare Theatre Performances including Honk

Philanthropy
PHILANTHROPY
2016 Election
Orange County Registrar of Voters

Poll Worker

  • Set Up, Opened and Closed Polls, Assisted Voters

  • Tallied Votes and Submitted to the Local Collection Center

  • Followed Federal Election Guidelines Throughout Process

2008 & 2012 Election
Obama Campaign 
Orange County Field Office

Voter Registration

  • Helped register voters

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